What is incontinence?
Incontinence is the loss of control of the bladder and/or bowel function. Our brains send messages to our bladder and bowel telling them when it is necessary to empty them. Being in control of these functions depends upon awareness of bodily sensations such as the feeling of having a full bladder, and the memory of how, when and where to respond. When there is a decline of intellect and memory as a result of dementia, incontinence may occur.

Where to begin
People with dementia, just like other adults, are susceptible to other causes of incontinence, such as infection, constipation, hormonal changes and prostate enlargement.

Many of these other conditions are treatable, so the first step is always to consult the doctor to obtain a full medical assessment and find out why the incontinence is occurring. Consulting with a continence nurse may also be helpful. Contact the Continence and Urotherapy Service at Overdale on 01534 443010. It is often assumed that incontinence is the inevitable result of dementia but this may not be so. True loss of control continence should not occur until relatively late in the prognosis of the disorder.

Changes in a person's ability
The changes in a person's brain caused by dementia can interfere with their ability to:-

• Recognise the need to go to the toilet
• Be able to wait until it is appropriate to go to the toilet
• Find the toilet
• Recognise the toilet
• Use the toilet properly

Caring for someone with incontinence
When caring for someone with dementia, incontinence may seem like the last straw. But there are measures that can be taken to alleviate the problem itself or to make it less stressful. It is important for you to seek professional help at an early stage and not struggle on your own. Incontinence can be very distressing for the person with dementia. It helps if you remain calm, gentle, firm and patient and try to accept and get over your own embarrassment in having to help the person in such an intimate way. Sometimes a little humour can help.

Information for the doctor
It is useful if you can provide the doctor with the following information:-

• How often is the person incontinent?
• Is it urinary and/or faecal incontinence?
• When did the problem start?
• Is the person saturated or is it just a dribble?
• Has there been an increase in confusion or any change in behaviour?
• Has there been any fever or does the person appear to find it painful to go to the toilet?
• Is the person taking any medication?
• Does the person pass urine in strange places?

If medical assessment does not indicate that there are any other medical reasons for the incontinence, then the cause is most likely to be the person's dementia. 

Suggestions for managing incontinence

• Be sure the person is drinking adequate fluids, preferably water (5-8 glasses daily; jelly, ice cream or custard may be substituted.) Many people with dementia forget to drink or no longer recognise the sensation of thirst. Try to establish a regular routine for drinking fluids

• Consider reducing the person's caffeine intake by using decaffeinated coffee and tea

• Observe the person's toilet pattern and suggest they use the toilet at regular times that follow their pattern

• There are many aids and appliances


• Use short, simple words to give instructions step by step

• Watch for non-verbal clues such as pulling or trying to remove clothes, agitation, flushed face

• Use words that are familiar to the person such as 'wee', 'spend a penny', use the word for toilet they are most familiar with such as 'toilet', 'lavatory', 'loo'

• Do not rush the person

• Reassure them


• Is the distance to the bathroom too far? A commode may help

• The bed may be too high for the person to feel safe getting in and out

• The floor and toilet seat may be the same colour. Try using different colours for contrast. Make the toilet seat contrast to the colour of the toilet itself.

• Can the toilet paper be easily seen?

• The person may have difficulty undressing

• A lack of privacy may be inhibiting

• Poor lighting may make the toilet difficult to find

• Is the toilet clearly marked? Put a sign on the door, leave the door open so toilet is clearly visible, use a night light. 

• When using a public toilet the person will usually need help. Toilets with disabled access are usually big enough for two people, but do turn your back once you know they are settled comfortably or reassure them that you are just outside the door. 

Bathroom aids

• A raised toilet seat and wall grab bars may help the person get on and off the toilet

• Make sure the toilet seat is fastened securely to the toilet to save slipping and 'wobbles'

• Avoid floor mats to prevent slipping


• Simplify clothing. Use Velcro tape instead of buttons or zippers

• Try elastic waistbands for trousers or wrap-around skirts

• Don't let the person become accustomed to wet clothes

• Select clothing that is washable and does not need ironing

• Protective garments and disposable pads may be useful, but only if the person accepts these

In the toilet

• If the person is having trouble urinating, try giving them a drink of water or running the tap

• If the person is restless or hyperactive and will not sit on the toilet, allow them to get up and down a few times. Music may have a calming effect. Try giving them something to distract them while they are on the toilet

Skin Care

• Skin care is very important. Wash the skin, or encourage them to wash, after an accident to keep it clean and dry and to prevent rashes. Your pharmacist can help with special soaps and skin cream

• Make sure the person's skin does not come into contact with protective plastics as this will cause soreness


• Try a high fibre diet and be sure the person is drinking plenty of fluids

• Regular exercise will help

• Try to establish a routine to help keep track of the person's bowel movements as people with dementia may forget when they have gone

• If constipation persists consult the GP


It is important to respect privacy and dignity. Losing control can be humiliating and embarrassing and families and carers need to be sensitive to these feelings. There are bound to be accidents, so try not to worry too much. Get help in managing the problem and make sure that you take adequate breaks.

Read our factsheets on Hygiene for further information.

Latest News

World Alzheiemer's Month 2019 > Read more about World Alzheiemer's Month 2019
Updated - Lasting Power of Attorney > Read more about Updated - Lasting Power of Attorney
JAA receives confirmation of new charity registration > Read more about JAA receives confirmation of new charity registration
New February & March Newsletter available .... > Read more about New February & March Newsletter available ....
Did you know?

1 in 3 people over the age of 65 will die with a form of dementia.